Return & Refund Policy

 

At Saelir, customer satisfaction is our priority. Please read our return and refund policy carefully:

  1. Eligibility for Returns

    • Products must be returned within 30 days of purchase.
    • Items must be unused, in their original packaging, and in the same condition as received.
  2. Non-Returnable Items

    • Sale or promotional items.
    • Items with visible signs of use.
  3. Refunds

    • Once your return is received and inspected, we will notify you about the status of your refund.
    • Refunds will be processed to your original payment method within 5–10 business days.
  4. Return Shipping

    • Customers are responsible for return shipping costs unless the item arrived damaged or defective.
    • If the return is due to our error, we will provide a prepaid shipping label.

For assistance, email us at info@saelir.com.